Wild Edge Retreat

Hunter Valley Luxury Retreat, Wollombi, Australia



Wild Edge Retreat Frequently asked Questions.

What is a Pavilion?

Unlike other local accommodation offerings with cabins, cottages, villas or 'retreats', Wild Edge comprises of four luxurious and private Pavilions.

Wikipedia describes a Pavilion as:

'An architectural free-standing structure sited a short distance from the main residence, whose architecture makes it an object of pleasure. Large or small there is usually a connection with relaxation and pleasure in its intended use. A Pavilion is often built to take advantage of a view'.

Each of our Pavilions certainly offer all of the above, plus our clever open plan design ensures guests fully experience our spectacular and unsurpassed views from every aspect, no matter what time of day.

How 'private' are the Pavilions?

All of our Pavilions are seperate individual structures, with no common walls, and have been architecturally designed & located on the Retreat to ensure complete privacy whilst using your Pavilion. All deck and pool areas are fully screened to ensure complete privacy but take advantage of the property's amazing views... So if you forget to bring your swimming costume, it doesn't matter!

What's Included for Breakfast?

Breakfast provisions are provided for each morning of your stay and include:

A selection of local free-range eggs, bacon, 'Jonathans on Smith' sausages, mushrooms, tomatoes, breads, cereals, fruit pots, yogurt, juice, oranges, butter, maragarine, milk, a selction of Twinings teas, Nespresso coffee capsules, Beerenberg conserves, Vegemite, Peanut Butter, Tomato & BBQ sauce and condiments.

We also have Vegetarian, Gluten Free and Halal breakfast options - please advise us of your preference when making your booking.

If you have special dietary requirements please let us know prior to your arrival.

When are the Pools Heated?

Both pools are solar heated from either October or November (dependent on the spring weather). Generally, they are heated until early to mid April. Beyond these months the ambient temperature is  too cold for the solar heating to have any effect. The tariffs on the pool Pavilions are adjusted down outside of these months when the pools are too cold to swim in.

Can we Smoke?

We do have a strict 'no smoking' policy for all of our Pavilions and public areas. Smoking is only permitted on the deck of your Pavilion and ashtrays are provided. Due to our unique and sensitive location, particularly during times of strong winds and the warmer months, when there may be risk of bush fires, we ask that you put some water into the ashtray to ensure butts are fully extinguished.

What time is Check-in and Check-out?

Check-in is from 3:00pm to 8:00pm. If you anticipate arriving later than 8:00pm please advise the Retreat of this prior to your day of arrival.

Check-out is 11am. We can only grant a later check-out if we don't have guests checking-in on your day of departure. Late check-outs can't be confirmed until the night before departure.

Can I use my Mobile Phone at the Retreat?

Due to our remote location, mobile reception at the Retreat tends to be pretty patchy. We do get some coverage with Telstra and Optus. Each of the Pavilions does have a land line - so you can call loved ones to let them know you have arrived safely!

Can I use my iPad or Laptop?

Yes you can. We do have compilentary WiFi throughout the Retreat... but please bear with us if it is not always as fast as it is in the City!

Due to the location of the Retreat, we can at times have problems with our internet speed.

Are the fires 'real' or just gas?

Our fires are 'real' slow combustion log fires. They give off great radiant heat during the cooler months.

We only burn dead trees from our property that would otherwise rot. By doing this we only omit the same carbons as would be released into the atmosphere by the slow rotting process.

When do you light the fires?

Generally, the log fires are stacked and ready for use from the June long weekend until the October long weekend. These times may vary depending on the weather. Our fires are designed to give off good radient heat, so it does need to be fairly cold outside to fully appreciate them.

Are any of your Pavilions wheelchair friendly?

Yes!!  Our Whispering Forest has no steps is wheelchair accessible from our Boardwalk and has handrails in the shower and bathroom. Whispering Forest also has an Outdoor Rockwall Shower built onto the deck that can be accessed in a wheelchair. Whilst Wild Edge is not suitable for family pets, we happily welcome legitimate Service Animals and Guide Dogs. Please call us to discuss the options for Whispering Forest.

Can I bring my pet to the Retreat?

Unfortunately, due to the large number of wildlife who visit the Retreat on a daily basis, Wild Edge is not suitable for family pets. We do happily welcome legitimate Service Animals and Guide Dogs. Our Whispering Forest Pavilion is wheelchair accessible and has handrails in the shower and bathroom. Please call us to discuss the options should you want to bring your Service Animal or Guide Dog to the Retreat.

Do all of the Pavilions have Bi-Fold Doors?

Whispering Forest and Nature's Mist have Bi-Fold doors, but due to past misuse of the Bi-Folds we have had to lock the main section closed. Only the end section can now be opened as a french door.

Earth Song and Wind Spirit do not have Bi-Folds but have large sliding doors.